Our Associates are trained and experienced to deliver all types of conflict management services including:

  • Conflict Coaching
  • Facilitation
  • Mediation
  • Workplace Investigations
  • Arbitration
  • Med/Arbitration
  • Conflict Management Consulting
  • Conflict Management System Improvement & Design

Conflict Management Training Programs and Certificates

All our workshops are highly interactive and developed and delivered by CCCM members and other industry leaders.

CCCM offers:

  • Foundational skills building workshops leading to the 40-hour Certificate in Foundational Conflict Management and Mediation
  • Advanced skills building workshops leading to the 80-hour Certificate in Conflict Management
  • Specialized and advanced workshops leading to the 120-hour Certificate in Advanced Conflict Management
  • Various specialty-area Conflict Management Certificates
  • Customized conflict management and dispute resolution training for in-house application or other specific needs



The 2019 CCCM Summer Institute

Interested in building new or enhancing your existing skills in community engagement and effective conflict management?  The Canadian Centre for Conflict Management extends a warm invitation for you to join us at Queen’s University this summer from July 29th – August 2nd, 2019 with a choice of three exceptional courses:

  • Foundational Conflict Management & Mediation (5 Days) – July 29 – August 2, 2019
  • Med-Arbitration (2 Days):  July 30 & 31, 2019
  • Stakeholder & Community Engagement (2 Days):  August 1 & 2, 2019

 More information about The Summer Institute may be found under Our Services.

“It always seems impossible until it’s done.” 

Nelson Mandela